Portfolio
Click on any image to view each project:
Benefits Modeler
HR Portal
Career Navigator
Skills
- Customer experience
- Design thinking
- Journey mapping
- User flow diagrams
- User research
- User acceptance testing
- Graphic design
- Motion design
- Typography
- Color theory
- Wireframing
- Prototyping
- Information architecture
- UI data mapping
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Affinity Designer
- Affinity Photo
- WCAG 2.0/Section 508 compliance
Key Accomplishments
- Configured the design and developed the information architecture of Mastercard's HR Portal which serves over 30k employees with approximately 1/2 million monthly page views* and a 90 NPS†.
- Championed two HR Portal platform refreshes/migrations, leading user acceptance testing.
- Co-led creation and resulting analysis of Mastercard's annual HR Portal employee survey.
- Established and led regional working sessions to enhance the employee experience for global employees.
- Incorporated end user and key stakeholder feedback into a continuous cycle of improvement.
* HR Portal analytics (2015–2023).
† Annual HR Portal employee survey (2015–2023).